Bioreference recently vacated its facility co-located with Refuah Health Center. While we did not receive any advance notice of this change, we understand that it has caused challenges for people seeking care and want to help however we can. If you are a Refuah patient, please call (845) 354-9300 and we will work to ensure you get the care you need. If you are not a Refuah patient, please contact Bioreference’s Patient Support Group at 888-279-0967.

Case Management

Our Case Managers are in your corner

RefuahHealth’s Case Management team helps connect Members to federal, state and local benefits and services including affordable insurance, social services and community resources. We recognize that our Members’ needs often extend beyond healthcare. Obstacles such as a finances, basic food and shelter needs, emergency situations, and more can affect quality of life and may interrupt consistent access to healthcare.

Community Resources

Even when families do not qualify for state or federally funded programs, we understand that they may still have unmet needs. There are many community resources within Rockland County to assist families and individuals who are struggling. RefuahHealth can help connect Members with various programs including:

  • Smoking Cessation
  • Food Pantries
  • Clothing
  • Substance Abuse
  • Immigration Services
  • Domestic Violence
  • Education Assistance
  • And more…

Social Services

Our Case Managers also assist Members in applying for social service programs and benefits that provide financial and basic needs assistance to families and individual.  Programs include:

  • Social Security Benefits
  • Social Security Card Applications
  • Temporary Assistance
  • SNAP/Food Stamps

Please reach out to the Patient Services Department if you or your family are experiencing difficulties and need assistance, 845.354.9300, extension 1180, or contact one of our specialists below. 

Dianelba Melendez
Outreach & Enrollment Specialist

Lisa Knight
Case Manager